FREE shipping on orders over €30 in Ireland
Christmas Mug Presenting Cute Sweater Weather is Better Together Design | 11oz Ceramic Mug, Grey Handle And Grey Inner | 10 Colour Options Available
Weight | 0.33 kg |
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Dimensions | 12 × 8.2 × 9.5 cm |
Material | Premium Grade AAA (ORCA Coatings®) Sublimation Ceramic Mug, 11oz. Products coated with ORCA Coatings® are dishwasher-safe, microwave-safe, and incredibly long-lasting. |
Shipping, Return & Refund
Shipping and Delivery
Shipping Destinations: We currently offer shipping services exclusively within the Republic of Ireland (ROI). However, please stay tuned for exciting updates, as we plan to expand our shipping destinations to include worldwide delivery in the future.
Processing Time: All orders are processed within 2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods: We use An Post, Ireland’s national postal service, for the delivery of your purchases. Each order will be assigned a unique tracking number, which will be provided to you in the shipping confirmation email. This tracking number allows you to monitor the status and location of your order in real-time.
Shipping Rates:
- For orders totalling less than 30 Euro: A flat-rate shipping fee of 3.95 Euro will be applied.
- For orders totalling 30 Euro or more: Enjoy free shipping!
Order Tracking: Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to track your order’s progress.
Shipping Restrictions: We only ship to addresses within the Republic of Ireland. We apologize for any inconvenience this may cause and appreciate your understanding.
Lost or Stolen Packages: Happygiftshop.ie is not responsible for any lost or stolen packages after they have been marked as delivered by the carrier. If you believe your package may be lost or stolen, please contact the carrier directly to file a claim using the tracking number provided.
Address Accuracy Please ensure that your shipping address is accurate and complete, including the Eircode. The Eircode is essential for precise and timely delivery. Happygiftshop.ie is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Shipping Notifications: You will receive email notifications throughout the shipping process, including order confirmation, shipping confirmation, and delivery confirmation.
Contact Information: If you have any questions or concerns about the shipping of your order, please contact our customer service team at info@happygiftshop.ie
Changes to This Policy: Happygiftshop.ie reserves the right to update or modify this shipping policy at any time without prior notice. The most recent version of the shipping policy will be reflected on our website.
Thank you for shopping at Happygiftshop.ie!
Return and Refund Summary:
Return Policy: Unhappy with your purchase? No worries! You have 14 days to return items for a full refund or exchange. For holiday shopping during Christmas, enjoy an extended return period of 30 days.
How to Return:
- Contact our customer service team at info@happygiftshop.ie to initiate the return.
- We’ll provide a return authorisation and instructions.
Refund or Exchange: Once we receive and inspect the items, we’ll process your refund or exchange promptly. Refunds go back to the original payment method.
Exceptions:
- Personalised items are non-returnable unless defective.
- Report damaged items in transit within 48 hours.
For detailed terms and conditions, please refer to our Refund and Returns Policy .